People actively detect signal from noise

  • We actively determine if new information enters our working memory or is ignored based on how much signal it has: how much it's related and useful to our current goals or not.
  • David Green and John Sweet developed this as a "signal detection theory"
  • We adjust our threshold for which information to let in: if we're more receptive, it comes with a cost of dealing with more noise. If we're less receptive, it comes with a cost of missing out on good signals.
  • In the attention economy, it's crucial to be "sending good signals". Attention has a monetary value and is not to be traded away freely (Davenport & Beck, 2002)
  • Ideally, people should be given the opportunity to reduce the amount of noise coming at them (e.g. adjust ads preferences).

Tags: design psychology

ID: 2021-1105-0637

References: Evans – Bottlenecks ch. 8, p. 85